Refund policy

Online Returns

At Tishtosh, we aim to create unique, long-lasting garments of exceptional quality and fit. We're happy to offer refunds or exchanges for online orders when:

• Items are returned within 7 days of receiving your order.
• Items are returned in original condition (unworn, unwashed, with tags and original packaging).
• Items are accompanied by a proof of purchase from our online store.

 

We do not accept returns on items purchased on sale or with a promotional discount (excludes new subscriber 10% discount).

To start a return, you can contact us at hello@tishtosh.com.au and state your reason for return and order number.

Items sent back to us without first requesting a return will not be accepted.

You can contact us for any return questions at hello@tishtosh.com.au.

 

Please note: Sale items are not eligible for returns or exchanges. Unauthorised returns of sale or discounted items will not be processed and will be returned to the sender.

 

• The return sender is responsible for all shipping charges. We are not responsible for any lost, stolen, or damaged shipments.
• A confirmation email will be sent once your return or exchange has been processed.
• Returns are processed within 7 days of receipt.

 

Returned goods are your responsibility until they reach our head office. Please package your return with care and use tracking to prevent any damage.

For help or more information, contact hello@tishtosh.com.au